Ford Pro™ | Commercial Fleet Vehicles, Services & Telematics
The new Ford Pro Upfit Integration System (UIS) is a game changer for anyone installing or operating upfits. This hardware/software solution allows upfitters to seamlessly integrate equipment on the truck.
Freelancing has so far led me to work for Ford, focusing on an intricate hardware and software solution aimed at enhancing engineers' programming on vehicles.
What is the Upfit Integration System?
The Ford Pro Upfit Integration System (UIS) marks a revolutionary advancement for upfit installation and operation. This innovative hardware/software solution enables upfitters to effortlessly integrate equipment onto trucks, unlocking hidden capabilities and ushering in a realm of new possibilities.
What was my role?
Working along with the Engineering, Product and Design team across multiple time zines, I was involved in qualitative research, refinement, service design & usability testing and improvement in the designs in helping to a support a successful launch June 2023.
Customer Insight · Analytical Skills · Problem Solving · Service Design · Digital Strategy · UX Research · User Experience (UX) · Qualitative Research · Usability Testing
